Our successful Sunshine Island team is looking for a Community Manager (all genders) in part-time for 20 hours/week to kick ass making creative ideas reality! You will be working in a highly motivated and qualified team to bring new and awesome content to our players. Become part of this team! Apply now!
Your Mission
- Develop and execute community engagement strategies across social media, forums, and other platforms, especially Discord, to create a vibrant and active community around our games
- Act as the primary point of contact for our players, addressing their concerns, questions, and feedback with empathy, professionalism, and efficiency
- Collaborate with cross-functional teams, including development, marketing, and customer support, to ensure a seamless player experience
- Monitor, analyze, and report on community sentiment, trends, and feedback to inform data-driven decisions and guide game improvements
- Create, manage, and moderate community events, contests, and promotions to increase engagement and drive player retention
- Manage relationships with influencers, partners, and other external stakeholders to create mutually beneficial collaborations
- Maintain a deep understanding of our games and their respective player bases, acting as an advocate for the players within the company
- Implement and enforce community guidelines and policies to maintain a positive and inclusive environment for all players
Your Backstory
- First experience in community management in the mobile gaming industry
- Proven track record of building and managing engaged gamers across multiple platforms
- Excellent written and verbal communication skills in English, with the ability to tailor messaging for different audiences
- Strong interpersonal skills, with the ability to work effectively with diverse teams and stakeholders
- Solid understanding of social media, forums, and other platforms used for community engagement
- Familiarity with gaming communities, trends, and best practices
- Flexibility to work across different time zones and respond to community needs outside of regular business hours as needed
Sounds great? More reasons to take this mission
- Full flexibility: Work remotely or come to our modern office in Hamburg city center close to the Alster
- Work-life-balance: Competitive annual leave and flexible working hours
- Join a supportive team in a pragmatic, yet challenging environment, with flat hierarchies and state-of-the-art technologies
- Work in a multicultural environment with multidisciplinary and experienced colleagues from the entire product lifecycle in a culture of continuous development and learning opportunities
- Team building: Strong collaboration between the teams, regular studio events onside, snacks and drinks available at the office
- Contribution to public transport ticket (Deutschlandticket) for Germany-based staff
New Moon Production
New Moon Production is a remote working Hamburg based studio, bringing new and exciting games to the market. Since its founding in 2016, it has released multiple games on different platforms, including the much beloved Big Farm: Mobile Harvest, enjoyed by a quarter of a million players daily.
The "New Moon Family'' is made up of approximately 60 highly talented individuals from all over the world and more than 17 nations. We believe that only the best employees can create the best products through teamwork, expertise and bringing together different ideas. Since 2021, New Moon Production has been part of Stillfront Group AB, which is a group of independent developers, publishers and distributors of digital games - with a vision to become the leading group of game developers and publishers.
Stillfront Group AB
Stillfront is a global gaming company. We develop a wide range of digital games that attract over 50 million players each month. From well-established franchises like Supremacy, Big Farm, and BitLife to niche games, we span many different genres, including strategy, simulation, RPG and action, and casual and mash-up games.
We believe gaming can be a force for good. And we want to create a gaming universe that is digital, affordable, equal, and sustainable. So, we focus on developing games that are all about having a rewarding hobby, a great social experience, or a strategic challenge.
Our HQ is in Stockholm, Sweden, but our game development is done by teams and studios all over the world. Our main markets are the US, Japan, MENA, Germany, and the UK. We’re proud that our company shares are listed on the Nasdaq Stockholm.